Shifty connects restaurants with skilled contractors (1099 workers) to efficiently fill open shifts, ensuring reliable staffing solutions for businesses seeking flexibility. Our platform makes it easy to find and hire temporary workers on demand.

You can reach out to us anytime at support@gotshifty.com. We are committed to providing timely responses and will do our best to answer any questions or concerns you may have.

It will be soon! Currently we are doing a pilot in Rhode Island, but we have plans to quickly expand.

Stay tuned for more!

Signing up is quick and easy. Simply download our mobile app, follow the registration steps, and you'll be ready to start posting shifts in minutes. From there you can invite your shift managers to join the app so that they can manage shifts in real time.

Shifty partners with Stripe to conduct identity verification. Each contractor must provide a selfie and submit a picture of their official government ID to confirm their identity before being approved for shifts.

Shifty provides comprehensive contractor profiles, including past reviews, reliability metrics and certifications, allowing you to make informed decisions. Additionally, our review system helps maintain a high standard by providing transparent feedback from other restaurants.

You can immediately report any concerns directly through the app. Feedback is important to us, and contractors consistently receiving negative feedback or violations may be removed from the platform.

As independent contractors, workers on Shifty are responsible for their own insurance coverage. We encourage all contractors to have their own liability insurance, but restaurants can request proof of coverage directly from the contractor if needed.

Posting a shift is simple. Navigate to the “Create Shift” page, enter the required details, and submit it. Once posted, eligible contractors will be notified and can apply immediately.

After posting a shift, you’ll receive contractor applications and can review their profiles before selecting the best fit. When the shift starts, your staff must approve the start from the “Manage Shift” screen, which officially begins the timer. The shift can be ended anytime by either party, after which the app calculates the final duration and payment. Shifty then processes the payment and allows both parties to leave reviews.

Yes, you can cancel shifts at any time through the “Manage Shift” page. If a contractor has already been selected, they will be notified immediately. We encourage canceling as early as possible to give contractors adequate notice.

While there are no direct penalties, frequent cancellations may affect your ability to attract quality contractors. We encourage clear communication and reliability to maintain a positive reputation on the platform.

 If a contractor does not show up, you will not be charged for the shift. No-shows are flagged in our system, and repeat offenders risk having their accounts suspended. Our goal is to ensure a reliable and professional workforce for restaurants using Shifty.

Yes, contractors can rescind their applications. When this happens, you will be notified and prompted to review new applicants.

No, Shifty does not charge subscription or membership fees. Restaurants only pay for completed shifts.

Shifty applies a transparent service fee per completed shift, clearly outlined during the shift posting process. There are no hidden fees or surprise charges.

Shifty partners with Stripe, a globally trusted payment processor used by brands like Airbnb and Lyft. Payments are securely managed, and Shifty does not store sensitive banking details. Stripe ensures that contractors are paid on time after shifts are completed.

Yes, you can review and track all payments made to contractors directly in the app’s wallet (under the restaurant profile), providing transparency and control over your expenses.

We are currently launching as a Pilot & while our app has been heavily tested, errors may be encountered. Our support team is available via email at support@gotshifty.com to quickly address any technical difficulties you encounter.

Onboarding can be done independtly by you, but we are also happy to walk through the process with you. If you would like assistance with onboarding, please reach us at support@gotshifty.com.

Our support team typically responds within 24 hours, ensuring timely assistance for all your inquiries.